Info for New Water and Sewer Customers

BillingUtility bills are generated and mailed between the 23rd and 25th of each month, with payment due by the 15th of the following month. Customers are required to provide a valid U.S. Postal Service mailing address for all billing and utility-related correspondence.Email billing is available…

Meter Readings

Meters are read around the 18th of each month. Meters are also read upon notification of a new owner or tenant, as necessary. Please provide the City with at least 48 hours’ notice so that a meter read can be scheduled.  Please do not remove or tamper with the…

 Pay By Check, Cash or Money OrderYou may pay by check, cash or money order at our front desk. A secure drive-up drop box is located adjacent to the rear (south) parking lot of the City Hall building, across the driveway from the Postal Service boxes. There is also a drop box inside…

The City of Columbia Falls allows for summer watering by establishing an average of your winter months' water usage, December, January and February, for residential customers. This average usage is established as the base sewer usage reading for the months of May through October, so you are not…

Since 2000, the City of Columbia Falls has required backflow prevention devices to prevent contamination of the City’s water supply system. If your home or business has an irrigation system, hot water heating system or other cross-connection, you must have a testable backflow prevention device…

Your water/sewer bill is based on the meter readings and base fees.

Sewer is billed at $5/1,000 gallons and Water is billed according to customer type: single-family, multi-family, commercial, government or industry. 

The rates begin at $1/1,000 gallons up to $1.77/1,000…